Issue: The following error message is received when a user attempts to launch WSO Reporting on a client machine.

Error Message: "FCSReporting. Automation error. %1 is not a valid Win32 application."

Cause: This error indicates a corrupted wsInfoServer.dll file.

Solution:

1. Copy the wsInfoServer.dll file, typically located in C:\Program Files (x86)\FCS\WSO\Components, from a known working machine.
2. Paste it into the Components folder on the machine receiving the error message.
3. Register the file by running the wsComponentInstaller.exe, typically located in C:\Program Files (x86)\FCS\WSO\Programs.