Issue: The following error message is received when a user attempts to run a report from a schedule[cite: 18].

Error Message: "System.IO.FileNotFoundException: The network path was not found. (Exception from HRESULT: 0x80070035)"[cite: 20]

Cause: The error typically indicates that there is a report in the Request History preventing the schedule from being edited.

Solution:

  1. Find the report ID in SQL by running the Delete Specific ReportSchedule.sql script against the Administrator database. This script can be obtained by contacting ProductSupport@MarkitWSO.com.
  2. Once the ID has been identified, add the ID to the following script context and run it against the Administrator database:
    SET @ObjectId = (Report ID)
  3. Re-setup the schedule.

Note: Always make a backup of the database before applying any changes.